Cookie Policy

This Cookie Policy explains how CraftCore uses cookies and similar technologies when you visit https://craftcore.co.uk ("the Website"). It should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your computer, smartphone or other device when you visit a website. They help websites function correctly and can improve your browsing experience by remembering preferences, understanding how visitors use the website, and enabling certain features. Cookies cannot normally identify you directly on their own, but may be linked with other information that can identify you.

2. Why We Use Cookies

CraftCore uses cookies for a number of legitimate business purposes, including:

• ensuring the Website functions correctly;
• remembering user preferences where applicable;
• maintaining website security;
• analysing website performance;
• improving customer experience;
• diagnosing technical issues.

We do not currently use cookies for behavioural advertising or targeted marketing.

3. Categories of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of the Website and cannot normally be disabled. Examples include cookies used for page navigation, shopping basket functionality, user session management, security verification, fraud prevention, and website load balancing.

3.2 Functional Cookies

Functional cookies help remember preferences and improve the user experience — for example language preferences, accessibility settings, previously entered form information, and region selection. Where required by law, these cookies will only be used after obtaining appropriate consent.

3.3 Analytics Cookies

CraftCore uses Google Analytics to better understand how visitors use the Website. This helps us understand which pages are most popular, how visitors navigate the Website, how long visitors remain on pages, device types, browser information, and general website performance. Where required by applicable law, analytics cookies will only be placed after obtaining your consent.

3.4 Marketing Cookies

CraftCore does not currently use Meta Pixel, Facebook advertising cookies, remarketing cookies, behavioural advertising cookies, or advertising networks. Should marketing technologies be introduced in the future, this Cookie Policy will be updated and appropriate consent mechanisms implemented where required.

4. Third-Party Cookies

Some cookies may be placed by trusted third-party service providers whose services are integrated into the Website, including Google Analytics and payment processing providers. CraftCore does not control the operation of third-party cookies. Customers should consult the relevant third-party privacy policies for further information.

5. Consent

Where required by applicable law, non-essential cookies will only be placed after you have provided your consent. You may withdraw or change your consent at any time. Withdrawing consent will not affect the lawfulness of processing carried out before consent was withdrawn.

6. Managing Cookies

Most web browsers allow you to block cookies, delete existing cookies, receive notifications before cookies are stored, and restrict cookies from specific websites. Please note that disabling certain cookies may affect the functionality of the Website. For browser-specific guidance, refer to your browser's help documentation.

7. Changes to this Cookie Policy

CraftCore may update this Cookie Policy from time to time to reflect changes in legislation, website functionality, introduction of new services, or improvements to security or analytics. The latest version will always be published on the Website.